Ms Pam Golding
Pam Golding Properties
Dear Ms Golding
I make a fuss when I get bad service, so it is only fair to make an equal fuss when good service comes my way, and I have to put on record my appreciation of the outstanding service rendered by Ms Pam Sorel during the long drawn-out and exceedingly complex imbroglio which the sale of my house turned out to be.
What should have been a relatively simple transaction became, through no-one’s fault, a procession of triumphs and disasters and hopes and disappointments which made Codesa resemble a PTA meeting.
In particular, one prospective buyer was brusque, manner less and insulting, and was in every respect a salesperson’s nightmare; Ms Sorel handled him with courtesy and grace, never losing her professionalism.
My job puts me into conference rooms with salespeople of all types, and I must tell you that if Ms Sorel is typical of your sales force then it is no wonder that your organisation occupies the envied position which it does in